Backorder Policy
Some products offered by Signature Flames may be temporarily placed on backorder due to manufacturer availability or high demand.
Lead Times
Estimated lead times for backordered items will be provided:
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On the product page when available, or
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Via email after your order is placed
Please note that lead times are estimates and may vary depending on manufacturer production schedules and availability.
Order Cancellations
Customers may cancel any backordered item at any time prior to shipment.
Refunds
If a backordered item is canceled before it ships, a full refund will be issued to the original payment method.
Questions
If you have any questions regarding product availability or backorder status, please contact us:
Email: sales@signatureflames.com