At Signature Flames, we’re committed to offering competitive, transparent pricing on premium fireplaces, grills, and outdoor living products. If you find the same product advertised at a lower price by an authorized retailer, we’ll work with you to match it.
How Our Price Match Works
If you believe you’ve found a lower advertised price, simply contact us before placing your order with the following information:
Our team will review the request and confirm eligibility.
Eligibility Requirements
To ensure fairness and accuracy, price match requests must meet the following conditions:
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The product must be identical (same brand, model, size, finish, and features)
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The competitor must be an authorized retailer
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The item must be new, in stock, and publicly advertised
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Pricing must not be part of a clearance, liquidation, auction, or bundled promotion
What’s Included in the Price Match
Our price match applies to the product price only. Shipping costs, installation, taxes, rebates, and promotional add-ons may vary and are not guaranteed to be matched.
Our Promise
We don’t believe customers should have to choose between quality service and competitive pricing. Our Price Match Guarantee is designed to give you confidence that you’re getting a fair price — backed by knowledgeable support and reliable order handling.
If you have questions about our Price Match Guarantee, contact us and we’ll be happy to assist.
